Status of Referrals to Partners

Referral Status by Category

Not Updated 59.6%
Got Help 26.2%
Pending 2.7%
Needs Client Action 2.7%
Eligible 2.6%
Other 6.1%

Total: 11,345

Time in "Not Updated" Status

90+ days 81.9%
30+ days 7.1%
60+ days 6.6%
Other 4.4%

Total: 6,764

Closing The Loop

Closed vs. In Progress Status

In Progress 67.7%
Closed Loop 32.3%

Total: 11,345

Days to Close the Loop

0 - 7 days 77.8%
8 - 14 days 6.8%
30+ days 4.6%
90+ days 3.9%
60+ days 2.5%
Other 4.3%

Total: 3,667

Received Help vs. Did Not

Got Help 84.2%
Didn't Get Help 15.8%

Total: 3,667

Reason for Not Getting Help

No Longer Interested 32.0%
Couldn't Get Help 29.4%
Not Eligible 18.8%
Couldn't Contact 14.9%
No Capacity 5.0%

Total: 579

Note about Referral Data

Categories and Service Tags are set by the agency providing the program or service or inferred by Findhelp. This taxonomy may not accurately reflect what the program/service does. Referrals can have multiple categories and service tags.